MINIMUM QUALIFICATIONS

Required Education and Experience

  • High School diploma or GED equivalent required.
  • 5 or more years of relevant experience required; business development, food service, retail, counseling, teaching or customer service.
  • Bachelor’s degree social work, psychology, human resources, preferred.
  • LCSW, preferred.

Required Licenses or Certifications

  • Active driver’s license with a means of transportation, full coverage insurance and a clean driving record
  • Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact. Unvaccinated employees are required to be tested twice per week at his/her own expense.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

  • Methodology that works best with individuals.
  • Current COVID regulations related to working face-to-face with clients.

Skills:

  • Passionate about serving as a bridge between businesses and individuals with disabilities.
  • An expert communicator: You can write, teach, speak, present and document with clarity and cogency.
  • A life-long learner: You have a thirst for knowledge, are a student of life, and can learn from any situation, task, or person.
  • Interpersonal skills necessary to develop and maintain effective and appropriate working relationships and collaborate with employees and customers.
  • Detail-oriented and organized.
  • Time management and scheduling clients.

Ability to:

  • Expertly communicate – write, teach, speak, present and document with clarity and conciseness.
  • Listen to understand client concerns and match with appropriate jobs.
  • Look for clients self-limiting beliefs and remove barriers.
  • Be self-motivated and proactive.
  • Work independently and collaborate with others on the team.
  • Communicate effectively with individual clients and company representatives in-person, through email/chat/video, or over the phone.
  • Monitor satisfaction levels of clients and companies where they are working.
  • Seek guidance from other experts on the team, when necessary.
  • Be available to work some weekends on an as-needed, rotational basis.

WORK ENVIRONMENT/CONDITIONS

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

  • In the community
  • On the phone or in virtual meetings
  • On job sites
  • Use of technology
  • Weekend work
  • Evening work
  • Communication

Seldom or Never

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Sometimes or Occasionally

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  • X
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  • X
  • X
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Frequently or Often

  • X
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  • X
  • X
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  • X

Exposures

  • Standing
  • Walking
  • Sitting
  • Driving
  • Lifting
  • Loud noise

Seldom or Never

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  • X
  • X

Sometimes or Occasionally

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  • X
  • X
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Frequently or Often

  • X
  • X
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PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Walking, standing, bending, stooping, and squatting is required.
  • Must be able to drive a car to client locations.